At ChartHop, helping our customers succeed is core to everything we do. We strive to continuously ask for, listen to, and move forward based on customer feedback, and that’s why we’re so excited to announce that G2 has named ChartHop a Leader in its Fall 2021 Grid Report for Org Chart and a High Performer in its Fall 2021 Grid Report for HR Analytics.
We hold placement in the G2 grid reports in such high regard because it’s recognition that comes directly from our customers, and positive sentiments like those in ChartHop’s G2 reviews help validate everything we’re doing.
G2 is the world’s largest tech marketplace, and placement in its quarterly reports is determined by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact).
High ROI, Ease of Implementation, and Quality Support Make ChartHop a Leader for Org Charts
This is ChartHop’s fourth consecutive placement on G2’s Grid Report for Org Chart, which is a huge accomplishment and a direct testament to our investments in this core feature of our product.
In addition to being named a Leader in org chart software, ChartHop also scored above average on the Relationship Index, Results Index, Implementation Index, and Usability Index, earning a badge for “Best Estimated ROI.”
We’re also proud to have earned particularly high marks from our customers for “product going in the right direction” (100%), “ease of doing business with” (98%) and “quality of support” (97%).
We regularly look for ways to incorporate customer feedback into our product and are thrilled to see this validation of our work. Finally, we aim to make every interaction our customers have with the ChartHop team as easy and helpful as possible, and could not be more happy to hear that our customers agree.
About the category
According to G2, org chart software should “facilitate improved internal communications within an organization by offering awareness of current employees” and “help define individual roles in the company and cross-team connections.” To qualify for inclusion in the org chart category, a product must:
- Include the specific functionality to create business organizational charts
- Allow users to upload employee roster lists
- Offer custom org chart design options
- Enable users to publish and update org charts as needed
Ease of Use and Product Roadmap Make ChartHop a High Performer for HR Analytics
ChartHop placed as a High Performer for HR analytics and ranked in the top five on both the Relationship Index and Usability Index, with above average scores in each.
This is ChartHop’s first appearance on G2’s Grid Report for HR Analytics, and our team is looking forward to even more development in this area going forward.
The fact that we started out as a High Performer and that we received such positive feedback from our customers is a strong stamp of approval as we continue to build out the functionality of our product.
That’s also why we’re especially excited to have received the highest marks for “product going in the right direction” (100%) and “ease of use” (96%).
About the category
G2 defines HR analytics as any software that “helps human resources professionals collect and analyze data and identify important people metrics. These tools provide companies with the insights necessary to manage their human capital and improve their return on investment.” To qualify for inclusion in the HR analytics category, a product must:
- Collect labor, time, and payroll information
- Measure employee performance
- Evaluate risks, costs, and effects of HR policy
- Monitor workforce development and goals
- Create theoretical HR-relevant scenarios for planning
Looking Ahead to Even More Growth
Importantly, there’s even more to come from ChartHop as we continue on our mission to give HR the strategic insights they need to make data-driven people decisions and navigate unprecedented workplace challenges.
Interested in learning more? Check out ChartHop’s full profile on G2 to hear what our customers have to say.