Resources
Best practices and more

A curation of videos, blog posts, update, guides, and case studies.

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What's Next for People Operations

The next phase of People Operations isn’t just some futuristic idea: it’s here and teams must respond. It requires putting people first and removing the common obstacles outlined here.

What’s a Manageable Span of Control? (+ Free Calculator)

Determining your span of control is a crucial step in ensuring your people are supported while working towards their goals. Learn the pros and cons of wide and narrow spans and calculate your ideal span of control here.

What Your Frontline Managers Need to Know About Headcount Planning

The most effective headcount planning efforts go beyond the people team to include frontline managers. Here are three steps to make this collaborative effort a success.

What’s a Good eNPS Score? (And How to Track It)

Employee Net Promotor Score helps you get a pulse on your people. Here we dive into eNPS calculations, determining a preferred score, and how to track it over time.

Talent Analytics vs People Analytics: What You Need to Know and Why They Both Matter

Learn the difference between talent analytics and people analytics, why both are important, and three ways to use people analytics and talent analytics together.

What Most Companies Get Wrong About People Metrics

Here are some of the common roadblocks many companies face when it comes to people metrics and how modern solutions can help HR teams of any size overcome these challenges.

What is Succession Planning? (And Why is It Important?)

Securing your company’s future starts now. Learn what succession planning is and how it can help your organization in the long run.

Onboarding Questions for Getting to Know Your Hires

A list of inspiring questions to ask in your onboarding surveys and improve your onboarding experience for new hires

What is Performance Management Software (and why you need it)?

Performance management is so much more than reviews. Learn how software can help foster performance management strategy that drives success at every level.

What is People Operations?

Move over, HR. There's a new business function in town. Read how creating a People Operations department (or strengthening the one you have) is the best way to create a people-first culture.

What is Org Chart Software?

Context and clarity empower your employees to do their best work. Visualizing your people and understanding data helps you do yours. Here’s how org chart software can help.

What is a People Strategy, and How Do You Create a Successful One?

We also know that having a defined people strategy isn’t just an obligation, but an absolute necessity in our fast-paced and competitive environment. Learn how to build one here.

Want a Successful DEIB Strategy? Get Middle Management Buy-In

For a successful DEIB strategy, everyone needs to be on board. With the right tools and resources, managers can be your diversity and inclusion linchpin. Read our four tips on how to leverage their role to enhance your inclusion efforts.

What is a People Operations Platform and How It Can Help Your Entire Organization

A people operations platform empowers everyone across an organization—executives, functional managers, and employees—with the insights that allow them to thrive.

Using Data for Headcount Decisions: Q&A with Dan Beksha and Harrison Hernandez from Plaid

Dan Beksha, Head of Strategic Planning, and Harrison Hernandez, Recruiting Ops Manager, walk us through how Plaid uses people data for headcount planning and people decisions.

Unlock the Power of People Operations with a Process Improvement Framework

The People Ops team at Tarabut Gateways transformed their decision making process using a framework. Read how they did it and the 4 benefits they saw.

Getting Real Value from the AI You Already Have

Session 2 of our AI in HR and People Ops series. A live demo of using the AI already in your HR platform to find, change, analyze and create, plus the two security questions to ask about any HR AI.

AI 101 for HR and People Ops

Session 1 of our AI in HR and People Ops series. A plain-language primer on the AI terms you keep hearing, which HR tasks suit AI and which need a person, and five questions to ask any vendor.

AI in HR and People Ops: a free 4-part webinar series

Four live sessions between September and November on what AI and agents actually do in HR and people ops - from a plain-language primer through agentic workflows and cross-functional use. One registration covers all four, live or recorded.

The Truth About AI and HR in 2026

Artificial Intelligence is often touted as a 10x multiplier for People Ops, but the reality is often buried under vendor hype and executive pressure. This webinar, hosted by ChartHop and Kyle & Co., cuts through the noise to provide an honest, research-backed look at the current state of AI adoption within HR.

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