Managing a global, fully distributed, workforce

Download InVision Case Study

"ChartHop has been an incredible game changer to us at InVision. I’m literally in it several times a week.

It’s been a LONG time since a SaaS product has changed the way I operate the business with as much impact."

Clark Valberg

CEO @ InVision

Reimagining workplace culture on a global scale

For every competitive advantage offered by a fully distributed company, there are just as many operational obstacles to be overcome.

“When you’re supporting a global workforce, the last thing you want to be is a bottleneck for information or to feel friction when trying to get things done,”

As a global distributed team, one of their biggest challenges was how to actually design and build a “self-service” information model. Keeping track of how InVision was growing as an organization and visualizing those relationships was becoming increasingly complex.

The People Ops team spent around 15 hours every month––roughly four hours every week––just keeping InVision’s org chart up-to-date. Automating this org-chart alone would save InVision $60,000 annually––the equivalent of a full-time junior-level hire–– and would free up the team to solve more complex problems that couldn’t be easily automated.

That’s when the team set out to find a solution that could help them solve these challenges.

About

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Founded: 2011

Industry: Technology

Type: Private

Number of Employees: 600+

Fully Distributed

InVision was wasting:

Time

Money

Productivity

"ChartHop wasn't an org chart company, but had the best org chart on the market. We were looking for an org chart and ended up getting a robust business intelligence foundation for talent management headcount planning, compensation planning and reporting."

Shelby Wolpa

Vice President, People Operations @InVision

Gaining greater insight into a global workforce

InVision needed a tool that allowed them to visualize relationships between individual employees and larger teams across the company - and that was kept up to date as the organization changed. The problem was that very few solutions featured this kind of functionality.

After evaluating a handful of solutions, InVision discovered ChartHop.

For InVision, ChartHop wasn’t just a way to visualize relationships between teams, managers, and employees––it became a living document that underpinned the organization’s growth and a critical tool used by employees at all levels on a daily basis.

“We're hiring new people and reorganizing often. We can't possibly communicate every single change or it'd be way too noisy. ChartHop has become a great resource for people finding one another, understanding how the organization is designed, and how the organization has changed over time.”

ChartHop integrated seamlessly with InVision’s other back-end systems, saving the People Ops team hours of manual data entry and manual reporting. The integrations also allowed the team to start thinking about how to customize ChartHop for their needs right away, rather than worrying about difficult, time-consuming technical overhead.

Now InVision can:

Empower data-informed decisions

Access and share accurate reports

Keep org aligned as teams change

Derive insights to inform strategy

Prior to implementing ChartHop, InVision employees typically spent at least an hour every week searching for the answers to basic questions about their colleagues.

Who's that person’s manager?

Which time zone are they in?

When was their last promotion?

When are they fully vested?

ChartHop wasn’t just more convenient and efficient, it also saved the company the equivalent of $2.5M in lost productivity across the organization.

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"We had cash compensation data in our HRIS and then equity data in our equity management platform. The only way we could bring those two compensation components together was with a manual spreadsheet and resources on my team reporting and auditing on that data.

That's how we would run our compensation planning cycles and share total compensation with our leaders.

With very little effort, we were able to bring cash and equity together in an automated system for the very first time, articulate the value of that equity, and then be able to take action on the insights."

Shelby Wolpa

Vice President, People Operations @ InVision

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"Being able to visualize the org chart by any dimension (department, time, zone, gender, squad) has empowered my team to make more strategic people decisions.

ChartHop has helped us create a more transparent organization and helped employees forge deeper relationships with their coworkers"

Shelby Wolpa
Vice President, People Operations @ InVision