Goal tracking is broken. Here's what ChartHop built instead.

Apr 1, 2026
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Reading time: 5 min
Sofia Talavera
Sr. Marketing Manger & Editor in Chief of People Ops Weekly Newsletter

We just launched ChartHop Goals. Watch the product launch event, see the live demo, and find out why we think the entire category has it wrong.

Let's be honest about what's happening

Your company sets goals every quarter. Someone puts them in a spreadsheet, or a standalone OKR tool, or a Notion doc that gets visited twice and forgotten.

Then the real work starts. Revenue data lives in Salesforce. Project delivery lives in Jira. Hiring progress lives in your ATS. And the goals? They sit in their own little corner, disconnected from all of it.

So when leadership asks "are we on track?" nobody actually knows. They guess. They chase people down in Slack. They spend the first 15 minutes of every meeting squinting at a spreadsheet trying to piece together a status update from five different sources.

This isn't a goal-setting problem. It's a visibility problem. And most goal tools don't solve it because they were built to track goals, not to tell you whether the business is actually on track.

We polled the audience live during our launch event. The results were telling:

Live poll data
"How does your team currently track goal progress?"
Polled live during the ChartHop Goals launch event
Standalone OKR tool
Lattice, 15Five, Culture Amp, etc.
40%
Spreadsheets or docs
Google Sheets, Excel, Notion, etc.
33%
No formal process
Ad hoc check-ins, chat, or untracked
27%

The biggest group is already paying for a dedicated tool and still showed up to learn about goal tracking. Having a tool isn't the same as having visibility.

40% of the room already pays for a dedicated OKR tool. They still showed up to an event about goal tracking. That should tell you everything.

Goals that know what's actually happening

Here's what we think goals should do: connect to the real data that determines whether you're winning or losing.

ChartHop Goals ties objectives at every level of your org to live business metrics. Revenue targets pull from Salesforce. Support metrics pull from Zendesk. Cloud cost targets pull from your infrastructure dashboards. The system handles the numbers. Your people provide the context: qualitative updates, confidence forecasts, and commentary on what's really going on.

Because ChartHop already knows your org structure, the cascade is automatic. Company goals at the top flow down through departments, teams, and individuals. You don't have to manually wire together who reports to whom. It's already there.

Click through this to see it in action:

Three company goals. Each one breaks into team and individual objectives. Every goal has a progress indicator, a confidence level, and an owner. Expand any goal to see how the work rolls up. This is what your leadership team sees instead of a spreadsheet.

And this isn't a concept. We shipped it internally first. At the start of Q4 2025, every person at ChartHop tied their objectives to three company goals. Metrics updated automatically from our own connected systems. The ELT stopped reviewing numbers at the top of every meeting because that information was already visible to the whole company, in real time.

Q4 was our best quarter ever. Not because of a tool. Because 100% of the company could see how their work connected to the business. Transparent goal communication across the org changed how we operated.

Ask a real question. Get a real answer.

Most AI features in HR software generate text nobody asked for. We built ours to answer questions leaders actually have.

"Which goals are on track and which are struggling?" ChartHop AI reads the goal data across your entire org and gives you a summary in seconds. Not a dashboard you have to interpret. A direct answer.

"How do we rally the team around this at-risk goal?" It looks at your org structure, sees who's available, and gives you a specific plan. Not "consider cross-functional collaboration." Actual names, actual suggestions, actual timelines based on when the goal deadline hits.

"Help Marcus get his goal back on track." It reads the history, understands the context, and builds an action plan for today, this week, and the next 48 hours.

This is AI with full organizational context. It knows your goals, your people, your structure, and your data. That's what makes the answers useful instead of generic.

Goals that follow you, not the other way around

The worst thing about most goal tools is that they're a destination. You have to go find them. Open a separate app. Click into a dashboard. Nobody does that consistently, and that's why goal updates go stale.

In ChartHop, goals show up where you already are. On employee profiles. On team pages. Inside performance reviews. On the org chart. You set the goal once. It appears everywhere it's relevant. Automatically.

During a performance review, the reviewer sees the employee's goals, progress, and latest updates right in the review form. No copy-pasting from another system. No "let me pull up their goals real quick." It's already there.

"We spend so much less time talking about goals and more time working on them."

Pilar Muner, VP of People, ChartHop

Live on day one. Not day ninety.

This is the fastest module we've ever shipped. Turn it on, set up your goal types, and go. Start with manual updates if you want. Connect your business data when you're ready. Either way, your team can be tracking goals on the first day.

$3 per employee per month. Add it to any ChartHop plan.

  • Unlimited goals and OKRs with built-in cascading
  • AI-powered insights through Ask ChartHop
  • Automatic progress tracking from connected business systems
  • Confidence levels, forecasting, and progress updates
  • Goal visibility across profiles, team pages, and performance reviews
Get in touch with our team today
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